Connection problems
- Sunday, March 27 2011 @ 10:48 AM PDT
- Contributed by: Jeff Rivett (site admin)
- Views: 1,774
There have recently been sporadic connection problems between the TPU LAN and the Internet. Basically, the network the TPU server is on loses its connection to the Internet for a few seconds. The connection usually returns within a few seconds, but the disconnection is long enough to kick players out of TPU. This seems to have been happening over the last few days. It seems to have cleared up now, but if you are still experiencing connection problems, please let me know.
UPDATE 2011Apr04: I've confirmed that the router is getting disconnected from the Internet for a few seconds at a time at irregular intervals. I will be working with Shaw Cable to rectify this as a soon as possible. Sorry for the inconvenience.
UPDATE 2011Apr08: Shaw Cable was here and replaced some ancient cables. We're now monitoring the WAN connection and Shaw will return to do some additional troubleshooting if the problem shows up again.
UPDATE 2011Apr09: There have been several WAN disconnects since Shaw was here. The problem remains, and may in fact be somewhat worse. Again, I apologize for the inconvenience and hope to have it fixed in the next few days.
UPDATE 2011Apr11: Shaw installed a new drop just now, so almost everything has now been replaced. Keep your fingers crossed.
UPDATE 2011Apr13: No new disconnects have occurred since Shaw replaced the drop on April 11 at 1421 PST. Looking good so far.
UPDATE 2011Apr04: I've confirmed that the router is getting disconnected from the Internet for a few seconds at a time at irregular intervals. I will be working with Shaw Cable to rectify this as a soon as possible. Sorry for the inconvenience.
UPDATE 2011Apr08: Shaw Cable was here and replaced some ancient cables. We're now monitoring the WAN connection and Shaw will return to do some additional troubleshooting if the problem shows up again.
UPDATE 2011Apr09: There have been several WAN disconnects since Shaw was here. The problem remains, and may in fact be somewhat worse. Again, I apologize for the inconvenience and hope to have it fixed in the next few days.
UPDATE 2011Apr11: Shaw installed a new drop just now, so almost everything has now been replaced. Keep your fingers crossed.
UPDATE 2011Apr13: No new disconnects have occurred since Shaw replaced the drop on April 11 at 1421 PST. Looking good so far.